Cookie Policy
Effective Date: September 26, 2025
Company: CallerWave, Inc. ("CallerWave", "we", "us", "our")
Website: https://www.callerwave.ai
🍪 Cookie Policy Overview
This Cookie Policy explains how CallerWave, Inc. uses cookies and similar technologies on our website and in our Services. Read it together with our Privacy Policy ↗.
1. What are cookies?
Cookies are small text files placed on your device that help websites function properly, improve your browsing experience, and provide analytics data.
We also use similar technologies like local storage and tracking pixels, which we collectively refer to as "Cookies" in this policy.
2. How we use cookies
| 🍪 Cookie Type | 📝 Purpose | ⚡ Essential |
|---|---|---|
| 🔒 Strictly Necessary | Essential for security, user authentication, session management, and load balancing | Required |
| 📊 Performance & Analytics | Help us understand how you use our site and improve our features (via Google Analytics and PostHog) | Optional |
| ⚙️ Functional | Remember your preferences such as language settings and UI choices | Recommended |
🛡️ Important: We do not use cookies to sell your personal information to third parties.
3. Cookies we set
🔒 Authentication / Session (strictly necessary)
Keeps you logged in and protects your account from unauthorized access.
🛡️ Security (strictly necessary)
Enables fraud detection and abuse prevention to keep our platform secure.
⚙️ Preferences (functional)
Remembers your language settings, theme choices, and other UI preferences.
📊 Analytics (performance)
Measures how you use our site to help us improve stability and add new features.
4. Third-party cookies & technologies
We use trusted third-party services to enhance your experience and improve our platform:
- Google Analytics (Performance Analytics)
Collects aggregated usage data including truncated IP addresses, device information, browser details, and pages visited. This helps us understand how users interact with our site.
Learn more: Google Privacy Policy | Opt-Out Tool
- PostHog (Product Analytics)
Provides event-level usage insights that help us understand user behavior and improve our product features and user experience.
Learn more: PostHog Privacy Policy
5. Your choices
You have several options to control how cookies are used on your device:
- Cookie Preferences Banner:
Use our on-site cookie banner to accept or reject non-essential cookies based on your preferences. - Browser Settings:
Configure your browser to block or delete cookies. Note: This may impact some website functionality. - Google Analytics Opt-Out:
Install the official browser add-on to prevent Google Analytics from tracking your activity.
6. Do Not Track
Some web browsers offer a "Do Not Track" signal that you can enable to indicate your tracking preferences. Currently, there is no industry standard for how websites should respond to this signal.
Our current approach: We do not automatically respond to Do Not Track signals, but you can still control cookies using the methods described above.
7. Changes to this policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make updates, we will:
- • Post the updated policy with a new Effective Date
- • Notify you through our website or other appropriate channels
- • Continue to respect your previous cookie preferences where possible
8. Contact
Have questions about our cookie practices?
We're here to help! Contact our privacy team at contact@callerwave.ai